How We Operate

Direct access to Barristers

MILS is unique among UK law firms in that it enables motor industry clients to deal directly with barristers on any motor law legal matter from its outset.

In so doing, MILS has turned the traditional legal model on its head; under the old system, when clients accessed legal services they often descended quickly into a cost spiral of hourly rates to solicitors, many of whom were less than expert in industry legislation and practice, and who later instructed even more expensive barristers if the dispute either became too difficult, or where there was a need to go to trial.

At MILS the client is appointed a barrister at the beginning of a twelve month period and it is he who advises the client and is in charge of any cases throughout, up to and including trial. In this respect our solicitors provide a support function to the barrister, who is directly involved throughout the dispute.

No other UK law firm currently provides such an efficient system. Indeed,  MILS is considered to be at the very cutting edge of legal services, in that it affords clients with invaluable continuity throughout a dispute, within a fixed cost.

Unlimited annual usage

Since no legal costs are incurred by MILS clients over and above the annual retainer fee, clients are able to maintain budgetary control against costs which, particularly in litigation, would otherwise remain among their highest liabilities.

Further, since there is no limit set on annual usage and clients are able to consult their lawyers as much as they wish, a more proactive service is possible than would be available through any other relationship since, again uniquely among UK law firms, MILS is as concerned with the prevention of legal problems as it is in their cure. In line with this, since clients are covered against all legal eventualities, including the expense of becoming embroiled in litigation, the system is designed to provide clients with the ability to 'face off' particularly vexatious litigants.

Immediate response

Clients are appointed a team of lawyers, headed by a barrister, who are available on a daily basis to answer all enquiries. MILS operates a same day service which means that we will respond on the same day to any advice sought and/or correspond with the other side’s solicitors and/or customers on the same day. Clients are also able to meet with their barristers in chambers or at their offices.

Cost containment

Importantly, if a matter becomes litigious, clients’ lawyers will conduct the case from beginning to end, all within the annual fee.  This includes the battle of letters between solicitors, preparation of the case for trial and representation at the trial itself.  The package is therefore designed to ensure that clients are able to litigate in Employment Tribunals, Magistrates Courts and County Courts without the concern of legal fees.