Sale of Goods

The Sale of Goods Act is the main piece of law protecting buyers when their purchases go wrong.

It is in the interest of anyone who sells new and used cars, goods or services to understand the implications of the Act and the responsibilities they have under it.

Consumer rights have greatly increased through a major reversal of consumer protection law, and we continue to register an increase in the number of complaints against clients, which we are partly attributing to the legislation. Whereas before the regulations came into force the burden was placed upon the consumer to prove that a vehicle was faulty when purchased from a dealer, the position is now the reverse, so that if the consumer complains within six months about vehicles sold or accessories and spare parts fitted, the dealer must prove that these were of satisfactory quality and fit for purpose.