Transparency Rules

Please note we comply with the Bar Standards Board transparency rules which are designed to improve the information available to consumers before they engage our services.  The below information will enable you to make your decision as to whether to engage us:-

  1. You may contact us to obtain a quote for our legal services.  This quote will depend on the legal services required and the number of retail sites that are in operation.  You should contact, in the first instance, Mr Adam Cox on 0207 244 6790 to obtain a quote and/or to discuss our services.
  2. As a guideline the minimum fixed fee that we quote is £2,750 plus VAT per operating site.  This is an annual fee which would cover both our employment and commercial packages details of which are found on our website under “Legal Package”.
  3. As you will be aware, we are a very specialised law firm and only provide legal services to motor retailers.  The details of our legal services provision are found on our website under the heading “Legal Package” and “Areas of Law”.
  4. Our fixed fee service is an annual retainer and therefore we act as effectively your in-house lawyers providing advice between the hours of 9-5.30 Monday to Friday.  We will always aim to respond to any legal query on the same day.  If this is not possible, we will inform you and provide you with a timescale for our response.  A same day response may not be possible if the query is complicated and requires further information before providing the legal advice.
  5. If you contact us by telephone and/or email, we will aim to revert back to you on the same day.
    In relation to conducting litigation, we will inform you of the time scales in force at any material time.  These timescales are dictated/influenced by the Court schedule as well as any applications made by the other side.
    If there is a specific opinion that is required on a particular area of law, we will inform you of the timescale to receive the opinion.
  6. You can also access the Legal Ombudsman’s Decision Data page where you can find data on decisions made by the Legal Ombudsman regarding law firms.